Reference

cargo168 Legal terms for your account

cargo168 Legal terms set out how your account, wallet records and lobby access work in Indonesia.

Account accessWallet recordsData choicesLocal-law wording
cargo168 cargo168 Legal terms for your account
CONTACT ROUTES

Check Legal questions with our team

A clear contact route matters when a Legal question affects your account or wallet record.

Account access If phone verification or a sign-in step blocks access, send an account support request…
Wallet status For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, attach the payment…
Policy changes When you want to question a clause or request a wording change, name the…
DATA PRACTICES

Browse how cargo168 handles your details

Legal handling is easier to understand when each data use has a practical reason. We connect account details with phone verification, wallet records and security checks rather than treating every field as…

Account details

We use your submitted account details to create the account record, complete phone verification and associate your sign-in with wallet activity. Keep your phone number current so an access question can be matched to the correct account.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account entry may be retained with its receipt reference and status. This lets us trace a cashier question without requesting your wallet password or unrelated personal details.

Cookies

Cookies can preserve a sign-in session, language choice or basic page setting on your browser. You can clear them through your browser controls, though doing so may require another account sign-in and phone verification step.

Account security

Do not share your password, verification code or wallet credentials with another person. If you suspect that an account detail has been exposed, contact account support promptly so we can direct you through the applicable security check.

Retention

We retain account and transaction records for the period needed to operate the account, resolve disputes, protect access and meet applicable Legal obligations. A retention question should include the record type, such as a QRIS receipt or phone detail.

Change requests

To request correction, deletion or clarification, identify the account detail or policy clause and contact us through account support. We may ask for phone verification before changing a record, because the request must come from the account holder.

Find answers about cargo168 Legal terms

These Legal questions cover the points most likely to matter before account access: location, verification, personal data, cookies, wallet records and policy contact. Read the answer beside your situation, then use the account support route if you need a decision about a specific account record. Access remains subject to local law.

They cover account creation, phone verification, account security, wallet records, cookies, data retention, policy changes and the conditions for using the service. Access depends on local law, so you should read the current wording for your location before opening or using an account.

Yes. Access depends on local law and may not be available in every location. We do not replace local legal advice. If you are unsure about eligibility, check the current terms and contact account support before completing the account access steps.

Phone verification links the account to a contact detail that you control and helps us handle sign-in or security questions. We may request the same check before changing account data, reviewing a wallet record or responding to a request made through account support.

We associate the payment reference, amount status and related account details with the transaction record needed for cashier checks. DANA, OVO, GoPay and QRIS entries can remain pending while details are matched. Do not send wallet passwords when asking about a receipt.

Yes. Contact us through the account support path, identify the field that needs correction and provide the registered phone detail for verification. We may ask for supporting context before changing the record, especially where the request affects a wallet or account-security entry.

Name the Legal section, quote the wording that concerns you and explain what you need clarified. Send the request through account support with your account reference. We can address the clause or direct you to the current policy wording where local law permits.

Clearing cookies removes stored browser settings and may end your current session. You can return through your normal device path, but you may need to sign in again and complete phone verification. Cookie controls do not remove transaction records held for account or Legal needs.