Reference

cargo168 Privacy Policy For Your Account

cargo168 Privacy Policy explains how we handle the details you provide when you open an account, sign in, contact support, or use local wallet paths such as DANA…

Account dataCookie choicesWallet recordsAccess requests
cargo168 cargo168 Privacy Policy For Your Account
CONTACT OUR DESK

Reach Support About Privacy Questions

A clear support route helps when you need to understand a Privacy Policy decision or the data connected with your account.

Account request Ask our support desk to locate the account record connected with your sign-in detail.
Wallet record For a payment-data question, name the rail involved, such as DANA, OVO, GoPay, QRIS…
Change request If a contact detail is outdated or you want to ask about retention, send…
HOW WE HANDLE DATA

Explore The Privacy Controls Behind Access

Privacy work is part of each account action, not a separate promise hidden from the sign-in path.

Account details

We handle the details needed to create and maintain your account, such as contact information and verification results. When you ask for access, we compare your request with the account step attached to those details before releasing personal data.

Device signals

Your phone or desktop may provide sign-in, browser, and session signals. We use them to keep access secure and investigate unusual activity, not to turn a Password Reset Help request into a different marketing profile.

Cookie settings

Cookies can keep a session active and show that you opened the Privacy Policy page. Your browser controls whether some cookies remain, although changing those settings may affect sign-in continuity or saved preferences.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference helps us match a receipt with the right account. We use that narrow record for status checks, account support, and transaction reconciliation.

Retention questions

We keep records for the period needed for account support, security, reconciliation, and applicable obligations. You can ask why a particular record remains and whether a deletion or restriction request is available where local law permits.

Security contact

Do not send a password, one-time code, or full wallet credential in a privacy request. Use the support route tied to your account and describe the issue, so we can verify control before discussing sensitive details.

Browse Answers About Privacy Policy

These Privacy Policy answers cover the searches we hear most often before account access. They explain the practical difference between account data, device signals, cookies, and wallet references, while keeping the request path clear. If your situation is not listed, contact support with the account detail you want us to locate.

The cargo168 Privacy Policy covers account details, verification records, device and session signals, cookies, support messages, and payment references. It also explains why we use those records, how retention questions work, and how you can request access or correction where local law permits.

We record the reference and status needed to match a DANA or QRIS receipt with your account and resolve a payment question. That record supports reconciliation and account help; it does not give us permission to use unrelated personal details for another purpose.

Yes, you can contact our support desk with the account email or phone detail connected to your access and ask for a copy of the personal data we hold. We may verify account control first, then explain any limits that depend on local law.

Send a correction request through the account help path and identify the detail that is wrong, such as a contact record or verification entry. We may ask for an account step before changing it, so the request is linked to the correct account.

Cookies may support sign-in continuity, session security, and recognition that you opened the Privacy Policy page. Your phone browser lets you adjust cookie settings. If you block required cookies, parts of account access may not continue normally.

We retain records for the period needed for account support, security checks, payment reconciliation, and applicable obligations. The period can differ by record type. Ask our support desk about a specific entry and whether a deletion request is available where local law permits.

The Privacy Policy is available for you to read, while account access and certain requests depend on local law. If you are in Indonesia, we assess the applicable access conditions and can explain the request path through support.